How to Order Plans
How can I place an order?
To place an order, call us at 910-509-3140. Or, fax us at 910-509-9170.
For general information and technical assistance, please contact us at 910-509-3140.
Order between 8:00 am to 5:00 pm EST Monday-Friday. Please Allow 7-10 days for delivery. Standard Shipping: Priority Mail.
When can I expect delivery?
Orders are usually be shipped the day after your order is received, however, since plans are only printed after orders are received. Please Allow 7-10 days for delivery.
Note: Additional sets must be ordered with original order, Additional sets reordered later will be the minimum cost for eight (8) sets. Sorry, No COD's.
What are the shipping charges?
U.S. Post Office Priority Mail is Standard Shipping, at no extra cost - Call us if you prefer a different delivery, at extra cost.
What methods of payment do you accept?
Orders may be charged to your Mastercard, Visa, Diner’s Club or Amercian Express. If you are picking up a plan at our office, you may pay by check, cash, or credit card. Our office is located at 2030 Eastwood Road, Suite 3, Wilmington, NC 28403. (See Map)
Do you accept returns?
Coastal Designs maintains a NO RETURN / NO EXCHANGE policy. Because our plans are copyrighted and are registered to the original purchaser, we cannot allow refunds or exchanges. Please double-check your selection before ordering, and feel free to call our office at 910-509-3140 (Monday through Friday, 8:00 a.m. to 5:00 p.m. ET) to discuss any concerns you may have before ordering.
Are changes to plans available?
Changes and revisions to plans ARE now available. PLEASE CALL for details or a quote. Since plans are not returnable, please double-check the plan before placing order.
